Adder-technology AdderTech SmartView XPro ADD0038/1 User Manual

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SmartView Installation and Use Page 1
About this manual
SmartView XPro - Installation and Use
First edition (April 2001) (c) 2001 Adder Technology Ltd.
Part No. ADD0038/1 www.addertec.com
All rights reserved. Whilst every precaution has been taken in the preparation of this
manual, Adder Technology Ltd assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information
contained herein. We reserve the right to change the specifications, functions and
circuitry of the product without notice. All trademarks acknowledged.
Safety information
For use in dry, oil free indoor environments only.
Do not attempt to service the SmartView XPro yourself.
Follow all warnings and instructions marked on the SmartView XPro, its power
adapter and its accessories.
Warning - live parts contained within power adapter.
No user serviceable parts within power adapter - do not dismantle.
Plug the power adapter into a socket outlet close to the SmartView XPro.
Replace the power adapter with a manufacturer approved type only.
Do not use power adapter if power adapter case becomes damaged, cracked or
broken or if you suspect that it is not operating properly.
If you use a power extension cord with the SmartView XPro, make sure the total
ampere rating of the devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure that the total ampere rating of all the
devices plugged into the wall outlet does not exceed the wall outlet’s ampere
rating.
Warranty
Adder Technology Ltd warrants that this product shall be free from defects in
workmanship and materials for a period of XXXX years from the date of original
purchase. If the product should fail to operate correctly in normal use during the
warranty period, Adder will replace or repair it free of charge. No liability can be
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Summary of Contents

Page 1 - Warranty

SmartView Installation and Use Page 1About this manualSmartView XPro - Installation and UseFirst edition (April 2001) (c) 2001 Adder Technology Ltd.Pa

Page 2 - Radio Frequency Energy

SmartView XPro Installation and Use Page 10Fig. 2 - SmartView 2XPro8 and 4XPro 16 models viewed from the rear (2XPro4and 4XPro12 models are similar bu

Page 3 - Contents

SmartView XPro Installation and Use Page 11Fig. 3 - AdderLink XR (top) and AdderLink Gold (below) XR receiver units

Page 4 - Appendices

SmartView XPro Installation and Use Page 12Fig. 4 - Mounting the AdderLink into its 19 inch rack mounting bracket

Page 5 - 1. Introduction

SmartView XPro Installation and Use Page 132. InstallationAdder explains:Flexible configurationThe SmartView XPro has many ports for connection to com

Page 6 - 1.1 Key features and benefits

SmartView XPro Installation and Use Page 14For the local user port connections you will need: A monitor with a standard VGA-style 15-pin analogue vid

Page 7

SmartView XPro Installation and Use Page 15Use of PS/2 and RS232 style mice with the SmartView - All of the mouseconnections from SmartView to PCs sup

Page 8 - (part code XXXXX)

SmartView XPro Installation and Use Page 16Any unused computer connections can be left unconnected. To connect computerswith serial mouse connections

Page 9 - 1.5 Product information

SmartView XPro Installation and Use Page 172.4 Configuring your PCsConfigure your PC in the same way that you would if your keyboard, mouse andmonitor

Page 10

SmartView XPro Installation and Use Page 18When cascading SmartView XPros keep in mind the following rules The maximum number of layers in a SmartVie

Page 11

SmartView XPro Installation and Use Page 19The following diagrams show some typical SmartView XPro installations.

Page 12

SmartView Installation and Use Page 2accepted for damage due to misuse or circumstances outside Adder’s control. AlsoAdder will not be responsible for

Page 13 - 2. Installation

SmartView XPro Installation and Use Page 20Fig. 5 - A typical installation using a single SmartView XPro 8

Page 14

SmartView XPro Installation and Use Page 21Fig. 6 - A cascaded application using multiple SmartView XPros

Page 15 - 2.3 Connecting your devices

SmartView XPro Installation and Use Page 222.6 Maximising the video qualityThe SmartView XPro supports very high bandwidth video signals and resolutio

Page 16

SmartView XPro Installation and Use Page 232.7 Other useful installation informationPC boot up sequence - When your PCs are powered on they communicat

Page 17 - 2.4 Configuring your PCs

SmartView XPro Installation and Use Page 24the SmartView's keyboard and mouse reset function (see section 4.16). Thisfunction only resets the key

Page 18

SmartView XPro Installation and Use Page 25Type of mouse / system Driver type Likely expected SuggestedConnected at bootup data format restorationPS

Page 19

SmartView XPro Installation and Use Page 263. Configuring the SmartView XPro3.1 Configuration summaryThe SmartView is configured using the on-screen m

Page 20

SmartView XPro Installation and Use Page 27Step 3 - Create user accountsLogin to the SmartView using the ADMIN account and add user profiles andpasswo

Page 21

SmartView XPro Installation and Use Page 28To switch on the password security system: From the main on-screen menu press F1 for MORE MENUS. Select S

Page 22

SmartView XPro Installation and Use Page 293.4 Creating and editing user accountsTo create user accounts: Ensure that you are logged on as the ADMIN

Page 23

SmartView XPro Installation and Use Page 3Contents1. Introduction...

Page 24

SmartView XPro Installation and Use Page 30the port numbers will be four, six or eight digits long depending upon whether youhave two, three or four l

Page 25

SmartView XPro Installation and Use Page 31Creating entries for computers connected to cascaded SmartViewsYou can cascade SmartView 4XPro units using

Page 26 - 3.1 Configuration summary

SmartView XPro Installation and Use Page 32Fig. 7 - Creating menu entries for computers that areconnected to cascaded SmartViews

Page 27

SmartView XPro Installation and Use Page 33Fig. 8 - Possible cascade groups and their associated names3.6 Setting the SETUP OPTIONS and GLOBAL PREFERE

Page 28 - 3.3 Setting an ADMIN password

SmartView XPro Installation and Use Page 343.6.1 SECURITYAccessed from menu: SETUP OPTIONSSettings: DISABLED, ENABLEDWith security disabled there is n

Page 29

SmartView XPro Installation and Use Page 353.6.4 KEYPAD CONTROLSAccessed from menu: SETUP OPTIONSSettings: ENABLED, DISABLEDThe key controls on the fr

Page 30

SmartView XPro Installation and Use Page 363.6.6 MOUSE SWITCHINGAccessed from menu: GLOBAL PREFERENCESSettings: ENABLED, DISABLEDLike most Adder Techn

Page 31

SmartView XPro Installation and Use Page 37WARNING - Many modern monitors are fitted with automatic power save relaysand will switch off after a few s

Page 32

SmartView XPro Installation and Use Page 38also controls the timeout between the local and remote access points on user ports1 and 3.3.6.12 RS232 Mous

Page 33

SmartView XPro Installation and Use Page 394. Using the SmartView XProThis section explains the general operation of the SmartView XPro. We recommendt

Page 34

SmartView XPro Installation and Use Page 44. Using the SmartView XPro ... 394.1 Rear panel spe

Page 35

SmartView XPro Installation and Use Page 404.4 COMPUTER display and key switchThe COMPUTER key selects the computer port that is to be connected to th

Page 36

SmartView XPro Installation and Use Page 414.5 Activity indicatorsThe SmartView XPro has a front panel activity indicator for each user port (seefigur

Page 37

SmartView XPro Installation and Use Page 42security system has not been enabled then this will be the next highest channelnumber in the sequence shown

Page 38

SmartView XPro Installation and Use Page 434.7 Logging on to the SmartView XProIf password security has been set on the system then the following logi

Page 39 - 4. Using the SmartView XPro

SmartView XPro Installation and Use Page 44‘HOTKEYs’ and ‘1’ - selects channel 1‘HOTKEYs’ and ‘2’ - selects channel 2‘HOTKEYs’ and ‘3’ - selects chann

Page 40

SmartView XPro Installation and Use Page 45‘HOTKEYs’ and ‘0 then {number}’ – (where {number} is 0,1,2,3,4,5,6,7,8 or 9).Selects the channel specified

Page 41 - 4.5 Activity indicators

SmartView XPro Installation and Use Page 464.9 Selecting computers using the mouseComputers may conveniently be selected using a three button mouse. I

Page 42

SmartView XPro Installation and Use Page 474.10 Selecting computers using the on-screen menuYou can conveniently select computers by name using the Sm

Page 43 - 4.8 Keyboard hotkeys

SmartView XPro Installation and Use Page 48To select the computer with shared access press:ee or ffTo select the computer with exclusive access pres

Page 44

SmartView XPro Installation and Use Page 49SmartView indicates an unsuccessful connection4.11 The reminder bannerNormally the SmartView will display a

Page 45

SmartView XPro Installation and Use Page 51. IntroductionThank you for purchasing the Adder SmartView XPro. Your SmartView XPro is avery high performa

Page 46

SmartView XPro Installation and Use Page 504.12 Setting the USER PREFERENCESThe USER PREFERENCES are system operating parameters that areindependently

Page 47

SmartView XPro Installation and Use Page 514.13 Using the FUNCTIONS menuThe FUNCTIONS menu provides you with a number of useful functions that will he

Page 48 - or jjff

SmartView XPro Installation and Use Page 524.15 Cascading SmartViewsSmartView XPros can be cascaded in a tree structure to support larger numbers ofco

Page 49 - 4.11 The reminder banner

SmartView XPro Installation and Use Page 534.16 Resetting user port keyboards and miceThe SmartView gives you the facility to perform a complete power

Page 50

SmartView XPro Installation and Use Page 544.18 What to do if you forget your ADMIN passwordIf you forget your ADMIN account password you will not be

Page 51 - 4.13 Using the FUNCTIONS menu

SmartView XPro Installation and Use Page 555. Upgrading the SmartView's firmwareThe SmartView XPro uses flash memory technology which enables the

Page 52 - 4.15 Cascading SmartViews

SmartView XPro Installation and Use Page 56Step 2 - Connect your computer to the SmartView XProConnect your computer's serial port to the SmartVi

Page 53

SmartView XPro Installation and Use Page 57The display should now show:Step 6 - Run the upgrade programThe latest version of the SmartView XPro firmwa

Page 54

SmartView XPro Installation and Use Page 58Like the hex files, the first three digits represent the model number (e.g. 2X8represents a SmartView 2XPro

Page 55

SmartView XPro Installation and Use Page 59Some useful issues to bear in mind when performing flash upgradesThe upgrade program rewrites the SmartView

Page 56

SmartView XPro Installation and Use Page 61.1 Key features and benefitsEnables many computers to be independently controlled by multiple users. On-scr

Page 57

SmartView XPro Installation and Use Page 60Appendix A. Cable and connectorspecificationsIMPORTANT NOTEThe maximum cable lengths supported vary widely

Page 58

SmartView XPro Installation and Use Page 61A3. SmartView XPro to PCs 1 to 16Cable specifications:Video - 15 pin high density male D connector to 15 pi

Page 59

SmartView XPro Installation and Use Page 62Cables should be no longer than 30 metres.NOTE - There are several common wiring specifications for 6-pin m

Page 60 - IMPORTANT NOTE

SmartView XPro Installation and Use Page 63Appendix B. Problem SolvingProblem:Poor video quality with smearing fuzziness or ripple.Action:Use screened

Page 61

SmartView XPro Installation and Use Page 64Notes

Page 62 - Recommended cables:

SmartView XPro Installation and Use Page 65Notes

Page 63 - Appendix B. Problem Solving

SmartView XPro Installation and Use Page 66

Page 64

SmartView XPro Installation and Use Page 7 Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard. Can be cascaded to a depth of four levels

Page 65

SmartView XPro Installation and Use Page 81.3 AdderLink XR receiver package contents(part code XXXXX) AdderLink XR receiver. Power supply suitable for

Page 66

SmartView XPro Installation and Use Page 91.5 Product informationFig. 1 - SmartView 2XPro and 4XPro models viewed from the front

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